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    Ye Qiang  
      Professor, Associate Dean
     
    Telephone: +86-451-86418145
    EMAIL: yeqiang2006@gmail.com; yeqiang@hit.edu.cn
    Office locations:
    Personal Resume  

    Education

    Feb. 2000-June 2003

    Ph.D., Management Information System, Harbin Institute of Technology

    Working Experience

    Mar. 2003-Now

    Lecturer, Associate Professor, Professor, School of Management, Harbin Institute of Technology

    Sept. 2007-Sept. 2009

    Postdoctoral Fellow, School of Hotel and Tourism Management, The Hong Kong Polytechnic University

    Sept. 2006-Aug. 2007

    Postdoctoral Fellow, McCombs School of Business, The University of Texas at Austin

    Teaching Experience

    Undergraduate: E-Business

    Master/MBA: E-Business, Data Mining, Management Research Methodologies, Management Science and Engineering Frontiers

     

    EMBA course: Management Information System and E-Commerce

     

    Research Interests

    E-commerce: Consumers’ Behaviour, Online Marketing, Search Engine, Web 2.0 and Online User Generated Content (UGC)

    Business Intelligence: Web Mining, Date Mining and Its Applications in Banks, Telecommunications, Tax, Audit and E-Government

    Enterprise Management: Enterprise Informationization, Factors Influencing Competitiveness of Enterprises, Organisational Behaviour, Human Resources Management, E-commerce and Hotel and Tourism Management

    E-governmentInfluencing Factors of E-government, Decision-making Support Based on Information Technology, Research on Public Administration Based on Empirical Method

    Editorship

    (1)   Associate Editor: Journal of Electronic Commerce Research)

    (2)   Area Editor: Electronic Commerce Research and Applications (ECRA)

    (3)   Associate Editor of ICIS 2011, ICIS2012

    (4)   Reviewers for Journal of Management Information Systems, Decision Support SystemsJournal of AISTourism Management, Cornell Hospitality Quarterly and International Journal of Computational Intelligence Systems,  ICIS, ICEC, PACIS, HICSS (international conferences)

     

    Publications

    Ÿ  Bin Gu, Qiang YE*. Firm’s First-Step in Online Social Media – Measuring the Influence of Online Management Response on Customer Satisfaction. Production and Operation Management, 2012 (Forthcoming)

     Ÿ   Qiang Ye, Haiyan Song, Tong Li. Cross-institutional Collaboration Networks in Tourism and Hospitality Research. Tourism Management Perspectives, 2012 ,2(3): 55-64

    Ÿ   Qiang Ye*, Bin Fang, We (Joy) He and JJ Po-An Hsieh. Can Social Capital Transfer Cross Worlds? About Twitter. Journal of Electronic Commerce Research. 2012,13(2):145-156

    Ÿ   Huiying Li, Qiang Ye, Rob Law and Zhisheng Wang. The Influence of Hotel Price on Perceived Service Quality and Value in e-Tourism: An Empirical Investigation Based on Online Traveler Reviews. Journal of Hospitality & Tourism Research. 2012. In Press

    Ÿ  Qiang Ye*, Tong Li and Rob Law. A Co-Authorship Network Analysis of Tourism and Hospitality Research Collaboration. Journal of Hospitality & Tourism Research, 2011 (Acceptance, DOI: 10.1177/1096348011425500)

    Ÿ   Qiang Ye*, Guoxin Li and Bin Gu. A Cross-cultural Validation of the Web-usage-related Lifestyle Scale: Evidences from China. Electronic Commerce Research and Applications,2011, 10(3): 304-312

    Ÿ   Qiang Ye*, Rob Law, Shi Li, and Yijun Li. (2011) Feature extraction of travel destinations from online Chinese-language customer reviews. International Journal of Services Technology and Management, 2011 - Vol. 15, No.1/2 pp. 106 - 118

    Ÿ   Yijun Li, Qiang Ye*, Ziqoing Zhang and Tienan Wang (2011). Snippet Based Unsupervised Approach for Sentiment Classification of Chinese Online Reviews. International Journal of Information Technology & Decision Making. Vol. 10, No. 6 (2011): 1097-1110

    Ÿ   Melody Kiang*, Qiang Ye, Yuanyuan Hao, Minder Chen and Yijun Li (2011). A Service-Oriented Analysis of Online Product Classification Methods. Decision Support Systems, 2011,52(1): 28–39

    Ÿ   Ziqiong Zhang*, Qiang Ye, Zili Zhang and Yijun Li. Sentiment classification of Internet restaurant reviews written in Cantonese. Expert Systems with Applications. Volume 38, Issue 6, June 2011, Pages 7674-7682

    Ÿ   Ziqiong Zhang, Qiang Ye and Rob Law. Determinants of hotel room price: an exploration of travelers’ hierarchy of accommodation needs. International Journal of Contemporary Hospitality Management, 2011 23(7): 972 - 981

    Ÿ  Qiang Ye*, Rob Law, Bin Gu and Wei Chen. (2011) The Influence of User Generated Content on Traveler Behavior: An Empirical Investigation on the Effects of e-Word-of-Mouth to Hotel Online Bookings. Computers in Human Behavior, 2011, 27(2), Pages: 634-639

    Ÿ   Ziqiong Zhang, Qiang Ye*, Rob Law and Yijun Li(2010). The Impact of E-Word-of-Mouth on the Online Popularity of Restaurants: A Comparison of Consumer Reviews and Editor Reviews. International Journal of Hospitality Management, 29(4):694-700

    Ÿ   Qiang Ye*, Rob Law and Bin Gu. (2009)The Impact of Online User Reviews on Hotel Room Sales, International Journal of Hospitality Management, 2009,28(1) : 180-182

    Ÿ   Qiang Ye*, Yijun Li, Melody Kiang and Weifang Wu. The Impact of Seller Reputation on the Performance of Online Sales: Evidence from TaoBao Buy-It-Now (BIN) data. Data Base for Advances in Information Systems, 2009, 40(1) :12-19

    Ÿ   Qiang Ye*, Ziqiong Zhang, and Rob Law (2009). Sentiment Classification of Online Reviews to Travel Destinations by Supervised Machine Learning Approaches. Expert Systems with Applications, 2009, 36 (3) 6527-6535

    Ÿ   Rob Law, Qiang Ye, Wei Chen and Rosanna Leung. (2009) An Analysis of the most influential articles published in tourism journals from 2000 to 2007: A Google Scholar approach. Journal of Travel & Tourism Marketing 26(7):735–746

    Ÿ   Ziqiong Zhang, Qiang Ye, Yijun Li and Rob Law (2009). Sentiment classification of online Cantonese reviews by supervised machine learning approaches. International Journal of Web Engineering and Technology, 2009,5(4) :382-397

    (* Corresponding author)

    Research Direction      
    E-commerce: Consumers’ Behaviour, Online Marketing, Search Engine, Web 2.0 and Online User Generated Content (UGC)
    Business Intelligence: Web Mining, Date Mining and Its Applications in Banks, Telecommunications, Tax, Audit and E-Government
    Enterprise Management: Enterprise Informationization, Factors Influencing Competitiveness of Enterprises, Organisational Behaviour, Human Resources Management, E-commerce and Hotel and Tourism Management
    E-government:Influencing Factors of E-government, Decision-making Support Based on Information Technology, Research on Public Administration Based on Empirical Method
     
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